DELIVERY POLICY

Please note that the shipping rates displayed at check out is to the depot of the nearest regular/popular transport company coming to your location. Once your goods are handed over to the transport company in USA, we will either obtain a waybill from them or a telephone number from them and pass the same over to you. From then on, it is your responsibility to follow up with the transport company to find out when the goods get to their depot.

Please notify us if you encounter any issues and we will also follow up with the transport company from USA.

HOME DELIVERIES IN USA:  This is only possible if your location in USA is easily accessible. If you live in the interior parts of USA, we may not be able to deliver to your home due to the traffic conditions in some parts of USA. If this is the case, we will call and notify you to see if we can mutually agree on other alternatives: eg, drop off at your office (if your office is  easier to access) or you can pick up from any of our branches.

HOME DELIVERIES OUTSIDE USA: We occasionally do home deliveries outside USA but this must be by special arrangement. Usually the charges will be substantially higher. Home deliveries outside USA are usually done by courier.

For any enquiries related to Logistics and Delivery, please get in touch with us using the details on our CONTACT US.